Store Policy

Order Processing & Back Orders

Orders are processed within 5-7 business days and shipped via your selected delivery method in the checkout. If an item is out of stock, a notification email will be sent. At which point you may cancel or ask to put the item on back order.  We will ship the item when it’s in stock without any additional shipping charges.

Ordering By Mail:

Mail your orders to: 

BalsaTron, Inc. 1572 209th Street, Bayside, NY 11360

 Ordering By FAX:

FAX your Purchase Orders to: (855) 912-3123  "9-123123"

Shipping Rates

Shipping charges are calculated at the checkout page on a per-order basis. 

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods contact us within seven days.

Plywood Policy

Every Plywood we sell is carefully inspected, but THIN PLYWOOD has the  TENDENCY to WARP.